Education.com Privacy Policy

Effective Date: February 7, 2017

Overview

This is our policy regarding how we collect, use, and disclose the information we, Education.com, Inc. (“Education.com”, “we”, “us”, or “our”), collect on our website services at www.education.com (the “Website”); through our mobile applications Bookbuilder, FunFinder, and Education.com maths and Reading Lessons (collectively, the “Apps”); through browser and other web extension applications, such as the Education.com and Education.com Kids Google Web Store App, and through the services available through our ;Website, Apps, and other applications (such services, along with the Website, Apps, and applications are, collectively, the “Services”).

This Privacy Policy applies to all of our users, including children under the age of 13, but for more specific information about our children’s privacy practices, please see our Children’s Online Privacy Protection Act (“COPPA”) Privacy Policy (“COPPA Policy”) Https://www.education.com/privacy/child-privacy/.

By visiting our Website or using any of our Apps or Services, you agree that any information that we collect from or about you through our Services will be handled as described in this Privacy Policy. Your use of our Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use, including its applicable limitations on damages and the resolution of disputes. The Education.com, Inc. Terms of UseAre incorporated by reference into this Privacy Policy.

Information We Collect

We may collect information about you directly from you, from third parties, and automatically through your use of our Services. We may combine information collected from or about you from these various sources.

Information We Collect Directly from You

We collect information directly from you in several places on our Services, as set forth generally below.

Registration

Currently, visitors to our Services are able to access some content without becoming a member. However, if you would like to download worksheets, engage in digital learning experiences, customize or personalize certain content, gain access to certain community features, or rate editorial content, you are required to register to become a member. In order to register, you must supply us with a valid email address and password; as well as some additional voluntary information about you (e.g., your "type": parent, teacher, or student; school affiliation, grade focus, zip code, etc.).

Premium Services

If you’d like access to one or more of our paid offerings (including Education.com Pro, Plus, and Workbooks), you'll need to register for that offering, and you'll be asked to provide additional personal, billing, or other specified information that we'll need to charge for and activate the service or product. Customers purchasing one or more of our paid offerings will be asked to provide basic personal information about their children such as a screen name.

Public Forums: Blogs and Comments

As a service to our users, we feature Blogs and Comments where users with similar interests can share information and support one another, send messages to one another, provide a review of our products, comment on editorial content. Information shared in Blogs and through Comments postings is accessible to the general public and may be viewed, disclosed to, or collected by third parties that do not adhere to our Terms of UseOr this Privacy Policy or that may use the information to send you unsolicited communications. In addition, we may retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law. You should think carefully before disclosing any personal information in any public forum.

Surveys/Polls

At certain times, you may be asked to participate in surveys, which are generally aimed at obtaining general information, such as your reactions to a particular article or feature set on our site. Because information obtained in these surveys is connected with individual subscribers and is used internally to improve our products or better market our services, participation is voluntary.

Contests and Sweepstakes

We sometimes offer contests or sweepstakes in which certain personal information is required for registration, for purposes of verifying the entrants’ identities and notifying the winners. If the contest or sweepstakes is being administered by a third party, this information will be disclosed to that third party. However, entrants may select contest names distinct from their User Names, and the information is not connected with their User Names.

Other Information You Provide Through Our Services

We will also collect any other information that you provide through our Services, such as your name, email address, job title, phone number, school or organization name, account type, payment type, and the contents of any message you submit through our Services.

Information We Collect from Third Parties

You can create an account with us, by logging in through certain third-party accounts, such as Facebook, Google, Amazon, and Clever. By logging in through a third-party account, you grant Education.com permission to access certain information from that third-party account as explained on the permissions page when you log in, including: your name, email and public profile ID.

Information We Collect Automatically

We may also automatically collect information about users of our Services through cookies, web beacons, and other technologies. The collected information may include, but is not limited to, IP address, domain name; browser type and operating system; web pages viewed while logged in; links clicked; the length of time spent on our Services; and the referring URL, or the webpage that led a user to our Services. In addition, we will collect information about user activities within our Services, such as which games a user plays, the number of correct and incorrect answers, and download history.

Cookies and Other Tracking Mechanisms

Our Tracking

Tracking data consists of both individual and aggregated tracking information and is automatically gathered using “cookies.” A cookie is a small data file containing information, such as a user’s member name, that is written to the user’s hard drive by a web server and used to track the pages visited.

We use cookies in several ways to track users’ navigation through our Services. First, the information we gather on an individual basis is used for internal purposes only, such as accessing a member profile. We also use tracking information on an aggregate basis, to track the usage of our products, to analyze patterns on our Services, and to provide anonymous reporting of usage for internal and external clients. In all cases, our cookies are encoded and contain a unique digital signature to prevent tampering. They do not contain user passwords. We also employ technology that is commonly referred to as “action tags” (also known as “web beacons” or “one pixel .gif files”) to measure the effectiveness of our advertisements.

You can control your browser’s settings regarding cookies by selecting “Internet Options” or “Preferences” in the menu bar of your browser. This will allow you to prevent your browser from accepting new cookies, have your browser notify you when you receive a new cookie, or disable cookies altogether. However, because cookies allow you to easily navigate our Services without having to constantly log in using your User Name and password, we recommend that you leave them turned on.

Tracking by our contractors and agents

We use third-party online business optimization software (including Google Analytics, Optimizely, and CrazyEgg), to assist us in the capture and analysis of customer usage information. These service providers act as limited agents to us, for the purpose of providing their services. Any information obtained by such third parties from our users or us is and will remain our property, and will be subject to this privacy policy. We do not permit these service providers to review, share, distribute, print, or reference any session data of visitors to our Services, except as specified in our agreements with them or as may be required by law. To learn more about the privacy practices of such service providers, we encourage you to review the Google Privacy Policy; the Salesforce Marketing Cloud Privacy Policy; the Optimizely Privacy PolicyAnd Optimizely’s Opt-out instructions; and the CrazyEgg Privacy PolicyAnd the Crazy Egg opt-out feature.

Tracking by Our Advertisers

Our advertisers include a wide variety of companies, such as financial services companies (e.g., brokerage firms, banks, and mortgage companies), computer manufacturers, software companies, automobile makers, toy manufacturers, and retail stores. Our advertisers and advertising vendors display targeted advertisements. Although we do not provide any personal information to the advertiser or advertising vendor, by interacting with or clicking on an ad you consent to the possibility that the advertiser will assume you meet the criteria used to target the ad.

In addition to cookies placed by us or our agents, as described above, advertisers and advertising vendors that serve ads onto our Services or other services may use their own cookies or other tracking technologies. We are not responsible for the privacy policies or practices of any such advertisers and vendors.

We use independent advertising networks to deliver advertising content to the pages that you view on our Services – such as Google AdX, Brealtime, Yieldbot, AOL, Appnexus, Sovrn among others. If you would like to know more about these companies’ privacy practices, please review their policies on their respective sites. If you wish to opt out of any of these company’s information collection and analysis, follow the opt out instructions described in their privacy policy.

We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our Services. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to our Services and other websites or applications in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third-party web beacon to collect this information. To learn more about this behavioral advertising practise or to opt-out of this type of advertising, you can visit Networkadvertising.org.

Do Not Track Disclosure

Our Services do not respond to Do Not Track signals. For more information about Do Not Track signals, please click Here.

Use of the Information

We use your information, including personal information, as follows:

Provide Our Services

We use your information to provide and maintain our Services, including tailoring content to you; processing orders and payments; improving our Services; developing new features, products, or services; authenticating users; performing technical operations, such as updating software; and for other service and support-related purposes.

Free Newsletters

Email preferences page.

Special Offers and Advertisements

We may from time to time send registered members of Education.com special offers and advertisements for products or services offered by us or third parties. We will not disclose any of your personal information to such third parties when we do this. If you do not wish to receive third party offers and advertisements, please change your settings on your Email preferences page.

Communications

We use your information to communicate with you (including by email) about your use, or use by the children associated with your account, of our Services, including to send you product or service updates; respond to your inquiries; and for other informational, marketing, or promotional purposes.

Webinars and Events

If you register for an Education.com webinar or event, we use your email address to send you notifications relevant to the webinar or event.

Research and Analytics

We use your information to analyze how users interact with our Services; to monitor and analyze usage and activity trends; and for other research, analytical, and statistical purposes.

Protecting Rights and Interests

We use your information to protect the safety, rights, property, or security of you, Education.com, the Services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity that Education.com, in its sole discretion, may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; and to enforce this Privacy Policy and our Terms of Use.

Legal Compliance

We use your information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.

Choice and Opt-out

Opting Out of Marketing Communications

Members may opt out of receiving updates, notifications, and/or newsletters by de-selecting the corresponding boxes in the Href=/my/email-preferences>Email preferences page. Updates, newsletters, and email notifications will also include instructions for opting out of those communications.

You may access, modify, or delete the personal information that you have provided to us by logging into your member profile page or emailing us at Support@education.com. If you request restrictions on our uses or disclosures of your personal information, we may comply with your request by terminating your membership and deleting your account information. Please note that we can only honor requests to out opt of disclosures on a going forward basis and opt-out requests do not affect information that we have previously disclosed. We may also retain certain information about you as required by law or as permitted by law for legitimate business purposes. For example, if you request that we delete your information but we believe that you have violated our Terms of Use, we may retain information about you in order to attempt to resolve the issue before deleting it.

Disclosures of Information

We do not sell or disclose the personal information about you described above to nonaffiliated parties (including but not limited to companies, authorities, institutions, or individuals) except to provide you with products or services, when we have your permission, or under the circumstances listed below. We do not disclose your personal information to third parties for those third parties’ own marketing purposes.

  • With other users of our services in order to provide our Services, such as disclosing a child’s information with a parent, teacher, or school administrator so that the parent, teacher, or school administrator can monitor his/her child’s progress on our Services;
  • To nonaffiliated companies that we engage as contractors or agents to perform services for us, such as administering our Website, systems, and software; sending direct mail communications; or administering a sweepstakes or contest. We will disclose your information with such contractors only to the extent reasonably necessary for them to perform services on our behalf, consistent with this Privacy Policy;
  • In response to subpoenas, court orders, or legal process, from law enforcement agencies or state and federal regulators, or as otherwise required by law;
  • To assert or defend our legal rights, including fraud prevention and enforcing this Privacy Policy and our Terms of Use;
  • To protect the rights, property, or safety of us or other persons, including to detect, prevent, or otherwise address fraud, security, or technical issues, or anything else that we may consider to be, or pose a risk of being, an illegal, unethical, or legally actionable activity;
  • As we deem appropriate to attempt to prevent physical or emotional harm to other persons and/or to their property based on overt or implied threat;
  • In connection with an actual or proposed corporate merger, acquisition, asset purchase, or other transaction or proceeding involving all or part of the business or assets to which the information pertains; and
  • To other companies, such as direct marketers to perform marketing services on our behalf, or other institutions with whom we have joint marketing agreements.

We may also disclose aggregate, anonymous, or de-identified information about users for marketing, advertising, research, compliance, or other purposes

Security

We have implemented safeguards to protect the information we collect. Please be aware that despite our efforts, no data security measures can guarantee 100% security.

You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

If you are a parent, teacher, or school administrator, we encourage you to talk to your children about online safety and how they can protect themselves online. For more information, see the Federal Trade Commission’s Protecting Kids OnlineResource.

Changes in this Privacy Policy

If we decide to change this Privacy Policy, we will post changes to our Website.

We reserve the right to modify this Privacy Policy at any time, so please review it before disclosing personal information on one of our Services. If we make changes that materially affect our uses or disclosures of personal information that we have previously collected from you, we will provide a mechanism for you to opt out of the new use or disclosure.

Your Independent Relationship With Other Companies

Our Services may contain links to third-party websites and applications. Please note that this Privacy Policy will not apply to your independent relationships with other companies that from time to time may offer you products and services, or are otherwise linked from on our Services. Those companies’ privacy policies will govern how they collect, use and disclose personal information that you provide to them.

In addition, some of our advertising partners will on occasion take polls of our visitors, in which case you would provide your information directly to the advertising partner. Such polls are for use by the advertising partner, and participation is voluntary. We do not assure privacy of information voluntarily provided in response to a survey or poll.

Contact Us

Education.com, Inc. operates the Services. Questions or comments regarding this policy should be directed to Privacy@education.com, or by writing to 333 South B Street, Unit 101, San Mateo, CA 94401.

How likely are you to recommend Education.com to your friends and colleagues?

Not at all likely
Extremely likely